Job Title: Third Line and Escalations Manager
Organisation: Avanti Services Limited
Location: Greater London with occasional paid travel
Salary: Grade MG1 P1 – 5, up to £55,000 per annum
Hours: Full-time 37.5 hours
Contract Type: Permanent
Closing Date: Tuesday, 30th November 2021 at 12 noon

Job Description

Are you an IT professional with a general, rounded, skill set, looking for a new challenge?

Then we have an exciting opportunity.

Reporting to the Head of IT, this role will provide support to the development of the IT strategy for the Trust and its schools to ensure that the IT infrastructure, systems and digital services support a forward-thinking organisation.

Your Key Responsibilities:

  • Responsible for the resolution of all network issues
  • Architecting new builds and implementation of the infrastructure
  • Provide ongoing Physical and Virtual machine support and maintenance

Keyword search: IT Architecture, IT Manager, Network Engineering

What will you do?

  • An understanding of ICT needs within the classroom and systems used in a school environment
  • Excellent working knowledge of ICT hardware use and repair
  • Good subject knowledge and knowledge of the relevant policies, codes of practice and legislation
  • Project managing and refreshing of current network infrastructure to a modern Meraki solution

For a more comprehensive list of the job responsibilities, please download the Job Description.

What are we looking for?

  • Understanding of ICT needs within the classroom and systems used in a school environment
  • Excellent working knowledge of ICT hardware use and repair
  • Subject knowledge and knowledge of the relevant policies, codes of practice and legislation

Please see the Job Description for more information on the essential criteria and skills required for the role.

Why should you apply?

You will be working in a fantastic environment. Avanti exists to help each person become a well-rounded human being through intellectual, moral and spiritual growth, and so make the world a better place.

·        You’ll be entitled to 25 days’ annual leave (plus bank holidays)

·        NEST pension scheme

·        Development opportunities

Further information

Pre-employment checks

Avanti Services Limited is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks.

Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.

Diversity and Inclusion

We want to make sure we are attracting the widest possible range of people and ensure that they are accepted, understood and treated equally when they work here. This means we will work hard to understand that each employee is unique and ensure that individuals or groups are not treated differently or less favourably on the basis of specific characteristics.

Such characteristics include (but are not limited to) age, disability, gender including transgender, race, religion, sexual orientation, marital status, and how the school supports pregnant women and new parents.

How to apply

Application forms can be downloaded at www.avanti.org.uk/careers and must be submitted by the closing date above to [email protected] once fully completed. The successful candidate will be required to sign the application declaration on appointment.

Please click on the items below.